“Get lost, kid, you’re bothering me.”
So, Corn Pops cereal from Kelloggs has a new commercial. Admittedly, I’ve only seen it once at 6:30 a.m, half asleep, but it goes something like this: the Corn Pop is stuck in his house and scared and he opens the door and a bunch of ghost pirate milk bottles with creepy white eyes are groaning and coming towards his door. My initial reaction was ‘Wow, they still make that?’ Aidan is now so frightened of this commercial that he had nightmares about it a couple of times and pleads with me to pray, nightly, that he doesn’t have nightmares. It came on when I was sitting in there and he ran to me and pleaded with me to turn off the TV.
Well, I thought I’d write Kelloggs consumer affairs department with a ‘gosh, am I the only one with a scared kid? Maybe fear isn’t a good idea for marketing.’ Following is the ever so generic response. Hopefully, “Let’s scare the snot out of kids so they’ll buy our non popular cereal” isn’t a sentence that gets uttered by their marketing department but somehow I think it might be.
Mr. Juvinall,
Thank you for contacting our company regarding the advertising for Kellogg’s® Corn Pops® cereal. We sincerely appreciate your interest.
We are sorry to hear that the commercial gave your child nightmares. Viewer reaction, such as yours, is helpful to us and taken into consideration when developing future advertisements. Your concerns have been forwarded to the appropriate company officials and we hope future ads for this and our other products will be more acceptable to you.
Again, thank you for sharing your views and interest in our company.
Sincerely,
Consumer Affairs Department
I had to laugh at this post. Your response letter is most likely right on target!
I became disenfranchised with writing to companies awhile ago when I wrote to a company and received what appeared to be a template for writing back to folks. There was nothing personal in the letter at all just a completely generic, “we appreciate your concern.” At least Kellogg appeared to acknowledge you referring to the nightmares. Not that the letter should feel anymore personal…
I hope Aidan finds a way to get past the nightmares. It’s never fun to go through such things as a kid.
Oh yeah. I wasn’t expecting them to take the commercial off, but I did get in a dig while I wrote the letter roughly equivilant to ‘Oh, they still make corn puffs’?
At least it was worth the humor value of the letter I got back.
I can’t find many people like me, but I enjoy corn puffs. I just don’t eat them cause I could eat the whole box without being filled up. It becomes a very expensive cereal for me…
I’m actually impressed they took the time to read your letter, and respond to the main point of it…. They must get hundreds of letters, and to respoind to each one with the topic personalized is laudable.
Helpful information and facts! I have already been searching for something like this for a while now. Bless you!